Returns and Exchanges

You have the right to cancel your order within 7 working days starting from the day that you receive the goods.

MOMA and The Tabernacle Machynlleth do not offer exchanges. If you wish to change the item(s) that you have purchased, please follow our returns procedure to return the original item(s), and purchase your new item(s) through the online shop on our website.


Shop Products:

If for any reason you are not entirely satisfied with your order, MOMA and The Tabernacle Machynlleth will refund the value of the goods supplied. Your statutory rights as a consumer are not affected if you wish to make a return. MOMA and The Tabernacle Machynlleth will repay you the value of the goods, excluding delivery costs, within 30 days of receipt of the returned goods as long as they are received in the condition in which they were dispatched. This will be without any further charge to you except the direct cost of returning the goods. Please appropriately package the items with the order form and the original invoice and send it to us. For the return of high value goods, we recommend that you use a courier or recorded delivery.

MOMA and The Tabernacle Machynlleth is not responsible for non-delivery of returned items and the goods remain your responsibility until they are received back by us.

Works of art, donations and memberships are non-refundable, and our delivery costs are non-refundable.

The return address is MOMA and The Tabernacle Machynlleth, Y Tabernacle, Penrallt Street, Machynlleth, SY20 8AJ.


Ticket Purchases:

Ticket refunds are made at the discretion of MOMA and The Tabernacle Machynlleth, or at the discretion of the Event Organiser (if this different). Ticket refunds are not always available.

It may be possible to exchange tickets for another event, but this is also at our discretion.


Damaged goods or incorrect deliveries:

The purchased goods must be stored by you in appropriate conditions. If you do not store them in appropriate conditions, we cannot be held responsible for faults or problems that arise as a result. Any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within 7 days of the delivery date, stating the nature of the shortage/defect and quoting the order number. Failure to notify us will deem you to have accepted the goods.

In addition, for defective goods, MOMA and The Tabernacle Machynlleth will refund you reasonable costs incurred for postage of the goods but shall have no further liability to you. If you do not notify us accordingly, we shall have no liability for any defects, and you shall be bound to pay for the goods.



Please contact us on 01654 703355 if you wish to discuss a return or exchange.